Welcome to CFEP UK Surveys

CFEP (Client Focused Evaluation Programme) is an independent organisation specialising in patient and colleague feedback surveys for health professionals working within the NHS and allied services. CFEP has been established for over 10 years and throughout this time has built up an impressive and diversified portfolio of validated tools for primary and secondary care environments. These have been shown to make a positive difference to health organisations and health professionals alike.

We pride ourselves in working closely with the healthcare sector, with dedicated questionnaires for Out of Hours, Acute Trusts, General Practice, empowering Self Care and Self Management, Pharmacies and Dentists.

Our portfolio includes 360 degree/ multi-source feedback (MSF) survey tools, designed to report patient / customer satisfaction and colleague experience. CFEP’s MSF survey tool enables valuable insight into specific interpersonal skill areas such as communication skills, and has been found particularly helpful for appraisal.

Revalidation is a hot topic in the healthcare sector. CFEP is well established in providing the required MSF feedback, providing comprehensive reports detailing patient, colleague / peer and personal feedback. As an approved supplier to the General Medical Council (GMC), we are working with our research partner Peninsula Medical School to further investigate the properties and potential of the GMC MSF patient and colleague tools for possible use in Revalidation of UK doctors.

CFEP’s experience and practical guidance materials will help you to identify your strengths, target areas for improvement and work toward positive change.