What Are Cookies?

What are cookies?

A cookie, also known as a web cookie, browser cookie, and HTTP cookie, is a piece of text stored by a user's web browser. A cookie can be used for authentication, storing site preferences etc. Cookies are purely text and numbers and are not programs and therefore cannot harm your computer.

How we use cookies

There are 2 main types of cookies that we use - session cookies and persistent cookies. 

Session Cookies. These last for just a single visit and are then deleted when you close your web browser. We use these, once you are logged on, in our portal area to remember details from the previous page.

Persistent Cookies. These are stored by the browser even when it has been closed so that the next time the user visits the website that originally created the cookie the website can read the information. These type of cookies have an expiry date which is controlled by the website that created them. We only use these type of cookies for Google Analytics (which records information about who visits our site). 

Controlling and removing cookies

For help on controlling cookies please visit our help page.

Please remember that if you remove or restrict cookies from our website you will not be able to login and certain parts of our website will stop working.


If you have any questions about how we use cookies please contact us.

Cookies we use

Name of Cookie Purpose
ASP.NET_SessionId This cookie contains the user's session ID and the cookie will expire at the end of the session (when you close your browser). This cookie does not store personal data about you.
.CfepAuth This is used when logged in and contains an encrypted string of your username. When logging out, or closing the browser this cookie is destroyed.
JSEnabled This cookie allows us to check if JavaScript is enabled and is used for troubleshooting issues.
CookieEnabled This cookie allows us to check if cookies are enabled and is used for troubleshooting issues.
These Cookies allow the Google Analytics tool to track usage of our site. For googles privacy policy please see www.google.com/privacypolicy.html