Multi-Source (MSF) and 360o Feedback
About MSF / 360o
The MSF/360o process enables you to gain valuable insight into how you are perceived as a professional by a broad range of your colleagues and patients with the additional dimension of your own self assessment.
Choices for MSF
As an approved supplier to the General Medical Council (GMC), we are working with our research partner Peninsula Medical School
to further investigate the properties and potential of the GMC patient and colleague questionnaires for possible use in Revalidation of UK doctors.
In addition we have our own extensively validated survey tool CFEP360 that has been widely used across the Healthcare profession.
How does it work?
- We send you all you need to complete the survey, including a full support pack
- The survey is completed and returned to CFEP
- We provide an informative and easy to understand report
- You use the report to celebrate your successes and target your areas for improvement
What you get
- Clear guidance for completion of the survey
- Full support from a dedicated team
- Quality report designed to stimulate personal development
- Benchmarks to provide an indication of performance
- Advice on how to act on the results provided
Survey Tools
Incorporates
- Patient Questionnaire
- Paper-based post-consultation exit survey
- Number of questionnaires sent = 40
- Minimum number of questionnaires returned = 25
- For more specific information, please see “Guidelines for CFEP360” (available on request)
- Colleague Questionnaire
- Both paper and electronic based tool
- Recommended number of nominated colleagues = 15-20
- Minimum number of questionnaires returned = 12
- For more specific guidance, please see “Guidelines for CFEP360” (available on request)
- Self Assessment
- Both paper and electronic based tool
- For more specific guidance, please see “Guidelines for CFEP360” (available on request)
NB: As part of our commitment to providing a professional service, we ask you to nominate a Supporting Medical Colleague (SMC) who will support and discuss the report with you. In most cases feedback is very positive and encouraging but occasionally clinicians can feel unhappy or hurt by the feedback they receive and this is why the nomination of a SMC is essential. This person will probably not be your appraiser but more likely a trusted colleague who you feel will be honest with you and supportive. CFEP will send your identified SMC some guidance notes on how to undertake the discussion, and if you agree, CFEP will send them copy of your report at the same time as you receive yours (please indicate this on the application form).
Feedback
Full support can be arranged for all parties within the feedback/appraisal process to ensure it is both comprehensive and constructive.
How to apply
Click on the link to the right.