Telephone Consultation Questionnaire (TCQ)

About TCQ

The TCQ evaluates health professionals' telephone skills during triage and measures the degree of reassurance and understanding promoted by the experience.

TCQ is available for GPs and nurses / nurse practitioners.

How does it work?

  • We send you all you need to complete the survey, including a full support pack
  • The survey is completed and returned to CFEP
  • We provide an informative and easy to understand report
  • You use the report to celebrate your successes and target your areas for improvement

What you get

  • Clear guidance for completion of the survey
  • Full support from a dedicated team
  • Quality report designed to stimulate personal development
  • Advice on how to interpret the report provided

How to apply

Please contact us for further information.

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