Feb 2018: Insights and Patient Surveys
May 08, 2018
NHS England now provides a useful bitesize guide to patient insights at national level:
This Guide lists NHS England Surveys and Care Quality Commission Surveys. As the Guide suggests, service leaders and managers may wish to 'delve deeper' or get 'near real-time' feedback to respond to. If so, CFEP is expert at delivering further or supplementary feedback economically.