Multisource Feedback for Doctors

Multisource feedback (MSF), often referred to as 360-degree feedback, is a method of assessment using questionnaires to evaluate a doctor's professional performance based on feedback from peers, patients, and co-workers. Multisource feedback for doctors is commonly used to contribute to professional development and ongoing quality improvement initiatives in practice. Not...

What is Patient Feedback?

A patients' experience in your practice can shed light on their perception of your staff and the practice. Most importantly, patient feedback can provide insight into the management and implementation of quality improvements in a practice. What is patient feedback? Simply put, patient feedback is the opinion of patients regarding...

Case Study: Dr Davies – Getting the most out of patient and colleague feedback

Dr Davies is a senior practicing GP and respected leader with past roles in Clinical Commissioning Groups and as a Primary Care Network clinical lead. Reflecting on his experience with patient and colleague feedback, Dr Davies generously shares his insight and advice for those new to the process. Challenge When...