Bespoke, Customised & New Surveys
If our existing survey tools do not meet your needs, then we have an experienced
survey development team who can design and implement a survey and reporting
system to suit your requirements.
We will work with you to develop a questionnaire that will provide you
with valid and meaningful feedback from your patients/customers/staff.
Our survey design team will develop questions that are well laid out and
easy to understand, ensuring that the responses provide you with accurate
and honest feedback results.
We provide guidance on the most appropriate survey methodology and tailor this
to your specific requirements. We offer a range of options for how your survey
can be administered; as an exit, postal or text/SMS survey, with online and
paper-based completion options available.
Our reporting team will work with you to create a bespoke reporting system
to best suit your requirements. We pride ourselves on the precision of our
data processing systems and the resulting accuracy of the results provided.
We present the collated feedback data in a sensitive and constructive manner,
at a frequency suited to you and can tailor the presentation and analysis of
the data to your specific requirements.
If you would be interested in engaging CFEP in the development of a customised survey,
please contact us or call 01392 927 005 for a no-obligation conversation.
Examples of Bespoke Services CFEP can provide
Employee surveys for clinically related organisations and corporations, gathering useful and meaningful feedback from both clinical and non-clinical employees to help improve satisfaction levels and patient care.
Patient Transport Surveys
Satisfaction surveys for patient transport services, gathering valuable feedback from patients to shape service development and improve patient experience.
Customer Satisfaction Surveys
We recently undertook a satisfaction survey for a major dispensing appliance service. We gathered meaningful feedback from customers to shape service development and improve customer experience.
Localised Feedback on Specific Areas
We design highly customised questionnaires that help practices and organisations to gather specific feedback on particular areas. If you're looking to engage your patients/customers in a consultation about changes you intend to make to your practice or organisation, then a bespoke questionnaire from CFEP can help you.