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CFEP Reports and Development Consultant, Louise Coleman, has been working on a patient feedback tool for healthcare professionals to use for remote consultations for more

After completing almost 5.5 million questionnaires, collaborating with more than 11,000 organisations and supporting more than 38,000 practitioners to gather and analyse patient and colleague

Multisource Feedback (MSF) refers to the process of collecting customer or patient and colleague feedback, completing a self-assessment questionnaire, benchmarking and analysis, and reviewing and

Every patient that comes to your practice is looking for advice and medical expertise. But beyond that they’re also seeking a supportive and positive experience