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Patient and colleague feedback surveys

We are able to offer a choice of three patient and colleague feedback tools; our own CFEP360, the GMC MSF or the Faculty of Occupational Medicine MSF. All three are suitable for appraisal and revalidation, as well as professional development purposes.

All three surveys consist of three elements: a patient feedback survey, a colleague feedback survey and a self-assessment questionnaire.

The patient survey is typically a paper based post-consultation exit survey. CFEP provides all the necessary materials, including questionnaires, envelopes, ballot boxes and guidance notes.

The colleague feedback survey is carried out online via our secure portal. Participants submit a list of nominated colleagues to us, we then contact each of the colleagues via email and invite them to complete a feedback questionnaire online. We monitor the status of each survey so that we can follow up, where necessary, with any reminders that are needed to ensure that the colleague survey is completed as swiftly as possible.

The self-assessment questionnaire is completed online via our secure portal. The questionnaire asks the participant to rate themselves against the questions in the patient and colleague feedback questionnaires being completed by their patients and peers. We then provide a comparison table within the report, displaying self-assessed scores against those of patients and colleagues for each question, in order to encourage self-reflective practice.

The below table provides further information and comparison between these surveys.

If you have any queries, please contact us.

CFEP360 Survey

Suitability

Suitable for appraisal

Suitable for revalidation

GMC compliant

Suitable for doctors & consultants (including locum & sessional doctors)

Suitable for nurses

Suitable for pharmacists

Suitable for dentists

Suitable for other health professionals

Patient feedback

Questionnaire

View CFEP PQ sample

Questionnaire type

Paper questionnaire

Minimum returns required *2

28

Colleague feedback

Questionnaire

View CFEP CQ sample

Questionnaire type

Online questionnaire

Minimum returns required *2

12

Survey Price

£ 94 +VAT
GMC MSF Survey

Suitability

Suitable for appraisal

Suitable for revalidation

GMC compliant

Suitable for doctors & consultants (including locum & sessional doctors)

Suitable for nurses

Suitable for pharmacists

Suitable for dentists

Suitable for other health professionals

Patient feedback

Questionnaire

View GMC PQ sample

Questionnaire type

Paper questionnaire

Minimum returns required *2

34

Colleague feedback

Questionnaire

View GMC CQ sample

Questionnaire type

Online questionnaire

Minimum returns required *2

15

Survey Price

£ 94 +VAT
FOM MSF Survey

Suitability

Suitable for appraisal

Suitable for revalidation

GMC compliant

Suitable for doctors & consultants (including locum & sessional doctors)

Suitable for nurses

Suitable for pharmacists

Suitable for dentists

Suitable for other health professionals

Patient feedback

Questionnaire

View GMC PQ sample

Questionnaire type

Paper questionnaire

Minimum returns required *2

34

Colleague feedback

Questionnaire

View FOM CQ sample

Questionnaire type

Online questionnaire

Minimum returns required *2

15

Survey Price

£ 94 +VAT

1 Faculty of Occupational Medicine registered doctors & consultants

2 Extensive validation and testing of our questionnaires determined the minimum number of completed questionnaires required to provide reliable and robust feedback. If your appraisal/revalidation body requires a greater number of responses, please let us know as soon as possible to ensure a report is generated only when the required number of responses to satisfy your appraisal/revalidation body has been received.

N.B. The GMC does not prescribe a minimum number of patient or colleague responses that a doctor is required to collect for appraisal or revalidation purposes. Guidance on the supporting information for appraisal and revalidation states: 'When using standard questionnaires, the independent provider will be able to tell you how many responses you will need, to give an accurate reflection of your practice.'