Please note: Our offices are closed for Christmas from lunchtime on Monday 24th December and will reopen on Wednesday 2nd January.

Patient and colleague feedback surveys

We are able to offer a choice of three patient and colleague feedback tools; our own CFEP360, the GMC MSF or the Faculty of Occupational Medicine MSF. All three are suitable for appraisal and revalidation, as well as professional development purposes.

All three surveys consist of three elements: a patient feedback survey, a colleague feedback survey and a self-assessment questionnaire.

The patient survey is typically a paper based post-consultation exit survey. CFEP provides all the necessary materials, including questionnaires, envelopes, ballot boxes and guidance notes.

The colleague feedback survey is carried out online via our secure portal. Participants submit a list of nominated colleagues to us, we then contact each of the colleagues via email and invite them to complete a feedback questionnaire online. We monitor the status of each survey so that we can follow up, where necessary, with any reminders that are needed to ensure that the colleague survey is completed as swiftly as possible.

The self-assessment questionnaire is completed online via our secure portal. The questionnaire asks the participant to rate themselves against the questions in the patient and colleague feedback questionnaires being completed by their patients and peers. We then provide a comparison table within the report, displaying self-assessed scores against those of patients and colleagues for each question, in order to encourage self-reflective practice.

The below table provides further information and comparison between these surveys.

If you have any queries, please contact us.

CFEP360 GMC MSF FOM MSF
Suitability
Suitable for appraisal
Suitable for revalidation
GMC compliant
Suitable for doctors & consultants
(including locum & sessional doctors)
Suitable for nurses
Suitable for pharmacists
Suitable for dentists
Suitable for other health professionals
Patient feedback
Questionnaire View ISQ sample View GMC PQ sample View GMC PQ sample
Questionnaire type Paper questionnaire Paper questionnaire Paper questionnaire
Minimum returns required 28 34 34
Colleague feedback
Questionnaire View CFET sample View GMC CQ sample View FOM CQ sample
Questionnaire type Online questionnaire Online questionnaire Online questionnaire
Minimum returns required 12 15 15
Price £89+VAT £89+VAT £85+VAT
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Faculty of Occupational Medicine registered doctors & consultants