Patient feedback survey for pharmacies
The Community Pharmacy Patient Questionnaire (CPPQ) was developed by the Department of Health to help pharmacies monitor the quality of advice and services given to customers.
If you are a distance selling pharmacy, we can offer our CPPQ postal survey.
The table below provides further information on the CPPQ.
If you have any queries, please contact us.
|Meets contractual requirements|
|Advantages using CFEP for CPPQ|
|PSNC listed provider|
|Clear guidance for completion of the survey|
|Full support from a dedicated team|
|Quality report designed to stimulate personal development|
|Benchmarks to provide an indication of performance|
|Advice on how to interpret the report provided|
|Questionnaire||View CPPQ sample|
|Average monthly prescription volume (items)|
|Minimum returns required||Average monthly prescription volume required|
|Average monthly prescription volume (items)||-|